Deliveries and exchanges


• Your order will arrive in 48 or 72 hours.
• Deliveries are free of charge except for products under $80, and all those selected products of the “Outlet”. In that case, a shipping cost of $18 will be applied.


Is it possible to exchange my items? Do I have to pay for it?

We do not offer direct exchanges at this time. If you want to exchange your products for a different size or style, you should make a return and purchase a new item at 



If needed, is it possible to return my items? Do I have to pay for returns?

Of course it is possible to return your order! Requests for returns must be made within 30 natural days after the reception of the shipment. You can make a free return if you leave your order in our store or if you use your own logistic company. If you decide to use our logistic company we will deduct $18 which will deduct from the amount refunded. 

* “Outlet” and customized items are not eligible for a return. “Sales” items are eligible for a return but not for a refund. Mint&Rose will issue a voucher.